Our commitment
to privacy
We at Masterproductions are dedicated to serving our
customers on a basis of trust and transparency in our day-to-day dealings. The
privacy and safety of the data that you entrust us with are a priority to us.
Following the inherent obligations of the GDPR, Masterproductions is committed
to informing you about the goal of, and the way that your personal data is
processed, ensuring that they are collected and securely kept, using as a
reference the best practices in the field of security and personal data
protection.
What data do we collect?
The term “personal data” refers to all data that we
may collect in your usage of our website and that allow us to provide you with
the best service possible. This data may include name, email and contact
number.
How and why do we
collect and use your data?
We use your personal data for the following purposes:
I. Invoicing
– for the purpose of issuing invoices for your purchases.
II. Marketing
– so that we may inform you of any news and special offers that might be
available and of interest to you.
III. User
interaction on our website – so that we can provide you with our online store
service.
IV. Home
delivery – so that we may deliver your purchases to your home.
Upon registering
on our website, you agree to our terms of service which allow us to keep this
personal data, for the sole purpose of providing you with the best service
possible. You also have the option of being informed of any news and special
offers that may be available.
How do we keep your data secure?
In order to make sure that your data is kept safe and secure and that your
interests are held to the highest priority, we follow a number of
administrative and technical policies and make use of mechanisms, technological
and otherwise, that serve that purpose.
As such, we ensure that only staff who are directly involved with the relevant
tasks have access to the necessary information for their completion, as well as
using only secure methods for data transfer, when it is necessary. Our
information systems are kept safe and secure at all times to prevent the
misappropriation and misuse of your data.
How long do we keep your data?
We will only keep your data for as long as it is
necessary for us to fulfill the goal of providing you with the services from
our shop, both online and physical, including our grooming service. If at any
time and for whatever reason, we will no longer require your data, they will be
promptly deleted safely.
What rights are you free to exercise regarding your data?
I. The
right to information – you may request any information regarding our usage of
your data at any time.
II. The
right to access – you may request access to your data.
III. The
right to transfer – you may transfer your data at any time.
IV. The
right to change – you may change your data at any point in time.
V. The
right to deletion – you may request that we delete your data, which we will
comply with at the earliest convenience.
VI. The
right to limitation – you may request to limit our usage of your data in any
form.
VII. The
right to oppose – you may contest any decisions that we have made, based on
your personal data.
You may also
remove or change your consent to the use of your data, whenever there was a
previous authorization to make such use.
Regarding the exercise of any of these rights, you can contact us at any time
at [email protected],
or over the phone number (+973) 17401204, during business hours.